Privacy Policy

Introduction

Music Flamingo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI music understanding service. Please read this policy carefully.

By accessing or using Music Flamingo, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our service.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us:

• Account Information: When you create an account, we collect your name, email address, and other registration information.
• Music Files: When you use our music analysis service, you may upload audio files for analysis. These files are processed temporarily and are not stored permanently unless you choose to save your analysis results.
• Communication Data: When you contact us for support or feedback, we collect your contact information and the content of your communication.

1.2 Automatically Collected Information

We automatically collect certain information when you use our service:

• Log Data: Our servers record information such as IP address, browser type, operating system, referring/exit pages, and timestamps.
• Usage Data: We track how you interact with our service, including features used, analysis performed, and session duration.
• Device Information: We collect information about the device you use to access our service, including unique device identifiers.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities:

• Essential Cookies: Required for the service to function properly, including authentication and security.
• Analytics Cookies: Help us understand how users interact with our service (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant advertisements and measure ad effectiveness (e.g., Google AdSense).
• Preference Cookies: Remember your settings and preferences (e.g., language, theme).

2. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To provide, maintain, and improve our AI music understanding service.
• Research and Development: To analyze usage patterns and enhance our AI models and algorithms.
• Communication: To respond to your inquiries, provide technical support, and send service-related updates.
• Analytics: To analyze usage trends and improve user experience.
• Advertising: To display relevant advertisements through Google AdSense and other advertising services.
• Security: To detect, prevent, and address technical issues and fraudulent activity.
• Legal Compliance: To comply with legal obligations and enforce our terms of service.

3. Google AdSense and Third-Party Advertising

We use Google AdSense to display advertisements on our website. Google may use cookies to serve ads based on your prior visits to our website or other websites.

3.1 Google's Use of Data

• Google may use cookies and web beacons to collect information (including IP address) about your visits to this and other websites.
• Google may use this data to evaluate your use of the website, to provide reports on website activities, and to provide other services related to website activity and internet usage.
• Google may transfer this data to third parties where required by law, or where such third parties process the data on Google's behalf.

3.2 Your Advertising Choices

You can opt out of personalized advertising by visiting Google's Ads Settings or the Network Advertising Initiative opt-out page.

4. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they use before coming to this site.

You can opt out of Google Analytics without affecting how you visit our site by installing the Google Analytics Opt-out Browser Add-on.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our service (e.g., hosting, analytics, customer support).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: When we believe disclosure is required by law, to protect our rights, or to comply with legal proceedings.
• Aggregate Data: We may share anonymized, aggregated data that does not personally identify you.

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after account closure.
• Music Files: Uploaded audio files are temporarily processed and typically deleted within 24 hours unless you save your analysis results.
• Analytics Data: Retained in anonymized form for analytical purposes.
• Logs: Server logs are typically retained for 90 days.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to processing of your personal data.
• Restriction: Request restriction of processing.
• Data Portability: Request transfer of your data to another service.
• Withdraw Consent: Withdraw consent for cookie-based tracking where applicable.

To exercise these rights, please contact us at [email protected].

8. GDPR and CCPA Compliance

8.1 GDPR (EU General Data Protection Regulation)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Lawful Basis: We process your data based on legitimate interests, contract performance, and legal compliance.
• Data Protection Officer: For GDPR-related inquiries, contact us at the email below.
• Right to Complain: You have the right to lodge a complaint with a supervisory authority in the EU.

8.2 CCPA (California Consumer Privacy Act)

If you are a California resident, you have the following rights:

• Right to Know: Information about the categories of personal information we collect.
• Right to Delete: Request deletion of your personal information.
• Right to Opt-Out: Opt-out of the sale of personal information (note: we do not sell personal information).
• Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

9. Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: HTTPS/TLS encryption for data in transit.
• Access Control: Restricted access to personal data.
• Regular Audits: Periodic security assessments.
• Secure Hosting: Use of reputable cloud service providers.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending you an email notification for significant changes

Your continued use of the service after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: Contact Page